Ongoing Support & Reviews
Your care doesn’t stand still. We regularly check in and review your plan to make sure your support keeps evolving as your needs and goals change.
What a review looks like
- we ask how your support is going, what is working and what is not
- we look at your goals and the progress you have made
- we update your care plan if needed
- we adjust visits, services or your care team if that would help
When we review
We review your support regularly, and also when something changes, such as a stay in hospital, a new diagnosis, a change to your funding or new goals. You can ask for a review at any time.
Reviews and your funding
If you are an NDIS participant, your plan reviews are run by the NDIA, and we can help you talk through how your supports are going. See our NDIS funding page and your other funding options.
Reviews: questions
How do I ask for a review?
Call 1300 782 227 and tell us what has changed. You are welcome to bring family, carers or your support coordinator into the conversation.
Ready to start? Call 1300 782 227 or start your journey online, and we will take you through each step of our care process.